• Raw K9 ships frozen product, via FedEx Ground, within the contiguous United States. 
  • Frozen product is packed and shipped in styrofoam cooler boxes with the necessary dry ice and/or gel packs to ensure product integrity.


When will I receive my order?

  • Please allow 5-7 business days for delivery.  If ordering from the West Coast, due to the extended transit times, please allow 7-10 business days.
  • Order Deadlines are Wednesday's for the following weeks shipment.
  • Typically, we ask our customers for a week turn around time between order date and ship date. 
  • Once your order ships, you will receive the tracking information via email.
  • If you need food in a rush, do not hesitate to Contact Us to inquire about expediting the order.

How can I save on shipping?

  • Order totals of $100 or more get free shipping.